The St. James on Venice caters for families with children offering babysitting / child services. The hotel offers a 24 hour reception, conference room(s) and a business centre. Get connected with the hotel's standard Wi-Fi connection available, find out more from the reception. The guests can sit down and relax in the tranquil environment of the hotel's outdoor area. Meeting rooms, a laundry service and a dry cleaning service are also available to guests.

Pavillion Shopping Centre is within driving distance of the St. James on Venice. The centre of Durban is 20 minutes away by car. King Shaka International Airport (DUR) is a 50 minute drive from the hotel. The hotel is within a 20 minute walk to Kings Park Stadium, Moses Mabhida Stadium and within a 10 minute drive you can find Life Entabeni Hospital, Beach Hurst and International Convention Centre Durban.